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Privacy Policy

Effective Date: 8/9/2025

PersonaClean Services LLC (“PersonaClean,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your choices regarding your information.

 

By using our website, services, or communicating with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

 

We may collect the following types of personal information:

 

  • Contact Information: Name, address, email address, phone number.

  • Service Details: Information about the cleaning services you request, scheduling details, property type, and related notes.

  • Payment Information: Credit card or payment details (processed securely through our payment provider; we do not store full payment card numbers).

  • SMS Consent and Communication Preferences: If you opt in to receive SMS messages, we store your phone number and consent status.

  • Website Usage Data: IP address, browser type, device information, and pages visited on our site (collected via cookies and analytics tools).

 

 

2. How We Use Your Information

 

We use your information for the following purposes:

 

  • To provide and manage cleaning services you request.

  • To schedule appointments, send reminders, and communicate with you.

  • To process payments and issue invoices or receipts.

  • To improve our website, services, and customer experience.

  • To send marketing messages (only if you have given explicit consent).

  • To send SMS notifications and updates (only if you have opted in).

 

 

3. SMS Consent

 

  • If you provide your mobile phone number and consent, you may receive SMS messages related to your service, scheduling, promotions, or updates.

  • SMS consent is not shared with third parties.

  • Message frequency may vary. Standard message and data rates may apply.

  • You may opt out at any time by replying STOP to any message.

 

 

4. Who We Share Your Information With

 

We do not sell, rent, or trade your personal information. We may share your information only in the following situations:

 

  • Service Providers: Trusted third parties who help us operate our business (such as payment processors, scheduling platforms, and communication tools).

  • Legal Compliance: When required by law, court order, or to respond to legal requests.

  • Business Transfers: In connection with a merger, sale, or acquisition of our business, where your information is part of the transferred assets.

 

We do not share SMS consent with third parties, affiliates, or for marketing by others.

 

 

5. Your Choices and Rights

 

  • Access and Update: You may request access to or correction of your personal information.

  • Marketing Opt-Out: You can opt out of marketing emails by clicking the “unsubscribe” link in our emails.

  • SMS Opt-Out: You can opt out of SMS messages by replying STOP to any text we send.

 

 

6. Data Security

 

We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

 

 

7. Cookies and Tracking

 

We use cookies and similar tracking technologies to improve our website and personalize your experience. You can disable cookies in your browser settings, but some features of our site may not work properly without them.

 

 

8. Children’s Privacy

 

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

 

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

 

10. Contact Us

 

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

 

PersonaClean Services LLC

Email: privacy@personaclean.com

Phone: [Your Phone Number]

Website: https://personaclean.com

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